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Refund Policy

We do not provide refunds once service has been provided to you. All sales are final, and no refunds will be provided for services rendered, including warehouse services, fulfillment services, and other related services.

Cancellation Policy

  1. After payment, the Seller cannot cancel the service for the current billing cycle.

  2. However, the Seller may cancel the service for the next billing cycle by providing written notice to the Company at least 24 hours before the start of the next billing cycle. Any cancellation requests received after this deadline will be effective from the subsequent billing cycle.

User Agreements

  1. The Seller is requested to provide any vendor or supplier agreements that need to be incorporated into the contractual relationship with the Company. These agreements may include terms and conditions, service level agreements, or other relevant documents that govern the relationship between the Seller and their vendors or suppliers.

Commission and Pricing

  1. The Company will apply a commission to each shipment based on the weight of the items. A separate price list will be provided to the Seller, detailing the commission rates applicable to different weight ranges.

  2. The Seller agrees to pay the commission fee as specified in the price list for each shipment handled by the Company.

Monthly Membership Payment

  1. The Seller is required to make monthly membership payments as specified by the Company. The payment is due on date of a customer purchased a membership every months.

  2. Failure to make timely payments may result in a suspension of services until the outstanding payment is received.

Standard Membership

  1. For customers rent 1 m3 space in to the warehouse, a membership fee of $19.90 will be charged if no 30 shipment request is made for 30 days.

Return Packing

  1. The Company offers return packing service for items kept in the warehouse for a maximum of 60 days and subsequently sent back to the customer.

  2. The fee for return packing is $2.5 per item kept for 60 days.

  3. In addition to the return packing fee, a $5 commission fee and shipping charges will apply for each returned item.

Please note that these terms and conditions are subject to change and the Seller will be notified in writing of any updates or amendments to the policies and terms mentioned above.

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